Thuy Trang Hoang
Technical Business Analyst / Product Development with 8+ years of experience in financial services firms — both startups and big firms — specialising in trading platforms (equities, bonds, futures), AI-powered products, and financial data.
Delivered high-impact products with measurable business outcomes through a complete software development life cycle using Agile Scrum.
Holds a Master's in Financial Technology (University of Bristol, Chevening Scholarship) with a strong understanding of financial markets and financial products.
IT Business Analyst
- Leading end-to-end business analysis for AI-powered products across the full SDLC
- Elicit, document and analyse business needs from various stakeholders
- Define project scope, objectives and acceptance criteria, and translate business requirements into functional and technical specifications (user stories, UML/BPMN diagrams, wireframes) with Product Owner, Business, Legal, UI/UX and Dev
- Define test strategies and conduct UAT to ensure product quality prior to release
- Support end users and operational departments after launch
IT Business Analyst
- Delivered multiple data-related products (real-time market data, financial data) and support systems, contributing to significant user growth and transaction volume
Treasury Officer
- Prepared regulatory reports for the State Bank of Vietnam and supported government bond trading on the interbank market
IT Business Analyst
- Progressed from Product Specialist to IT BA; covered the full product lifecycle from research and ideation to requirements, testing, launch and post-go-live support
Product Development Specialist
- Conducted research to propose new product ideas and prioritise product requirements
- Collaborated with the IT department through development, testing and launch
Broker Intern
- Conducted in-depth research on the market, industries and companies
University of Bristol
Sep 2024 – Sep 2025
MSc in Financial Technology — Merit | Chevening Scholar
Dissertation: Parameter Optimisation of MACD Trading Strategy in Cryptocurrency Markets using Particle Swarm Optimisation
Relevant modules: Quantitative Methods, Big Data, and ML · Coding Training (Python) · Algorithmic Trading · Derivatives · AI, Blockchain technology and applications · Finance · Financial Modelling
Academy of Finance
Sep 2013 – Aug 2017
Bachelor's Degree in Economics — GPA 3.33/4.0
Chevening Scholarship 2024/25
Fully-funded UK Government scholarship for outstanding international students
Employee of the Year 2019
Product Development, SSI Securities
State Securities Commission (SSC), 2018–2019
Securities Analysis & Investment · Securities Broker & Investment Consultant · Derivatives · Applicable Laws & Regulation in Securities
Atoha Institute, 2022
PMI Professional in Business Analyst (PMI-PBA) Training